This Policy explains how information is handled on Patricia Avelino’s official website and in conversations initiated by visitors.
1. Controller and contact
Patricia Avelino is responsible for decisions about data processed directly in connection with her services. For privacy requests, contact her on WhatsApp at +55 83 9894-7694.
2. Information that may be processed
The website has no registration form. When you use WhatsApp, you voluntarily provide information such as your name, phone number, message content, and details needed for scheduling.
Hosting and security infrastructure may automatically process technical information such as IP address, browser, device, date, time, and pages visited. The website also stores your cookie preference.
- Information voluntarily sent through WhatsApp.
- Technical information needed to deliver and protect the website.
- Cookie preference stored for up to 12 months.
3. Purposes and legal grounds
Information may be used to answer questions, organize appointments, provide requested services, protect the website, comply with legal obligations, and establish or defend legal claims. Depending on the context, processing may rely on consent, pre-contractual steps, legitimate interests, or legal obligations.
4. Sharing and external services
We do not sell personal information. Hosting, infrastructure, and security providers may process information only as needed to operate the website.
When you click a WhatsApp link, you use an external service governed by Meta/WhatsApp policies. Share only the information that is necessary.
5. Retention and international transfers
Cookie preferences are retained for up to 12 months. Messages and service records are kept only as long as necessary for the stated purposes, legal obligations, and the defense of rights.
Technology providers may operate in other countries. Where applicable, processing should follow suitable data-protection safeguards.
6. Security
Reasonable measures are used to reduce the risk of unauthorized access, loss, alteration, or disclosure. No system is completely infallible, so avoid sending excessive or unnecessary information through digital channels.
7. Your rights
Under Brazil’s LGPD, you may request confirmation of processing, access, correction, information about sharing, anonymization, blocking, deletion where applicable, objection, and withdrawal of consent. Requests can be made free of charge through the contact channel on this page.
8. Updates
This Policy may be updated to reflect changes to the website, services, or applicable law. The effective date appears at the top of the page.